Decision making process plays a very important role in management and organizations. Students learn this process in their 11th class after choosing commerce. But the sad thing is that they learn this process as a part of their syllabus and that’s why they just learn it instead of follow this process in their life at the time of making decisions. Decision making process not only helps you in your management and organizations, in fact it can be very helpful for any person when he is going to take decision of his life because this process teaches us How to make the right decisions and it is applicable in all organizations as well. If you are able to follow these steps while taking any kind of decision then it will increase your chances of taking good decisions in life and management.
1) Identification of problem
This is first stage where you Identify the problem from the troubles that you facing in your management. Identifying the problem is most important for a manager if he wants to run work smoothly under him.
In this step the manager is trying to find the root of the problem and then he moves forward the next step. For example- If two employees are fighting in the company and the company is suffering because of their fight then it is necessary for the manager to find the cause of this problem and the root of this problem can be the reason over which workers were fighting over and anything else.
If we consider this step while making decisions in our daily life then it can be very helpful in that too. For example- a person gets very angry and at any time gets angry on small things and because of this he immediately starts shouting at others then it is very important for the person to find the reason of the problem. Because after knowing the root of the problem, it will automatically solve half of your problem and the rest you will solve by your own.
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2) Identification of alternatives
This is the second step in the decision making process that comes when you have successfully discovered the root of your problem. After finding out the root of the problem, the manager has a very clear idea about the problem and on the basis of that problem he starts making assumptions that he can take in the form of different solutions to treat that problem.
Managers assumes and identify different solutions that he can take to solve the problem. In this step he create a data of different solutions. This data contains all kinds of solutions, including bad ones because in this stage, the manager focuses only on making the assumption that comes to his mind. It is just a raw data collection of estimations which will help in taking the right decision.
3) Evaluate alternatives
In this step manager checks and evaluate all the alternative that he has made in his second step. He gives proper time to each assumption and find pros and cons of each assumption.
After giving proper and sufficient time for each assumption he starts removing all those assumptions which have high implementation loss and less chance to be successful in fixing the problem. This is one of the most time consuming step in decision making process because in this step manager gives time to all estimated points.
4) Choose best alternative
In this step manager choose the best assumption that he made and that have high chance to be successful and to fix the problem. This is most crucial step that every manager face while taking big decisions in the company because the alternative that manager choose in this step would be final and followed by the workers of the company and this alternative has power to make the company and to destroy the company.
Today every big company is able to achieve its achievement because of its great decisions. Hence choosing the best option for the company is paramount. If a company does not follow the steps properly and is not able to take proper decision then it may waste most of its time to take decision on the same thing again in future.
5) Implement decision
After choosing the best alternative, manager started to implement the decision in the organization that is followed by the worker of the company.
Implementation of any new decision is not easy for any manager because to implement his decision in proper way he also need to take a look over existing decisions that are followed by the workers of company if existing decisions will be effect from his new decision or not. If so, the manager will try to make his decisions neutral which can only fix the problem and not affect the existing decisions of the company. If the survival decisions of the company are also being affected by the new decisions of the company then it can spoil the day to day functioning of the company. Along with this he also need to consider many things in his mind before implement his decision.
6) Evaluate decision
Evaluating of decision is last step of decision making process. In this step manager evaluate his decision that it is properly working or not. He examines the problem situation for which he applied the decision and follows the entire decision process.
If things are going well as per of his instructions then he continue the decision but if there is any problem after implementing the plan then manager will reconsider the plan again modify it as per of difficulties he and his workers facing after implementing of that plan.
Basically, the main objective of taking this step in the decision making process is to ascertain whether the decision implemented by the manager in the company is actually capable of correcting the problem or not. If not then the manager will need to change the decision or amend his decision of existence.